Corebatteries offers a comprehensive selection of premium replacement batteries for laptops, iPhones, iPads, MacBooks, and other smartphones.
Warranty Assurance: All iPhone, iPad, MacBook, and smartphone batteries are backed by a 2-year warranty. Non-battery components for iPhones carry a standard 1-year warranty.
Uncompromising Quality: Every product we ship undergoes a rigorous multi-point quality control inspection, including functional performance, visual integrity, and packaging verification. This ensures only products meeting our exacting standards reach you.
Our Commitment to You: At Corebatteries, customer satisfaction is paramount. We are dedicated to enhancing every aspect of your experience – from the quality of our products to the value they deliver. We respect your time and investment, striving to provide exceptional solutions at competitive prices.
Your feedback is invaluable. We actively listen and are committed to resolving any concerns promptly and effectively. Our goal is to build lasting relationships by consistently delivering reliable, high-value products you can trust.
Our Warranty Policy – Terms & Conditions
30-Day Limited Product Warranty
Scope of Coverage
We stand behind the quality of our products. This 30-day limited warranty covers defects in materials or workmanship under normal use, commencing from the date of purchase. To initiate a claim, you must notify our Customer Care team within this 30-day period and provide:
A detailed description of the defect
Supporting evidence (photos/video clearly demonstrating the issue)
Resolution Options
Upon validation of the defect, we will, at our discretion:
Repair the product
Replace the product with a new or refurbished unit
Issue a refund
Streamlined Replacement for Minor Defects
For isolated quality issues with low-value items, we may ship replacement components with your next order, eliminating return requirements. Significant defects or multiple faulty items will follow standard return/replacement procedures.
Return Process
US Customers: Use our prepaid return label for hassle-free returns.
International Customers (Europe/Australia): Contact Customer Care for return authorization. Ship items to our Hong Kong warehouse via DHL or EMS (retain tracking details). We will reimburse verified shipping costs upon receipt.
Important Conditions
We cover return shipping costs for validated warranty claims.
Customers must retain products until instructed otherwise to facilitate replacements.
Claims are processed after replacement goods are received from our suppliers.
Warranty Exclusions
This warranty does not cover:
Liquid damage
Natural wear and tear or product degradation
User-inflicted damage (drops, impacts, improper cleaning)
Misuse of accessories
Unauthorized repairs or modifications
Damage from neglect, accidents, or non-compliance with instructions
Our Commitment
We meticulously source quality products to minimize issues. While this policy ensures your protection, our primary goal is to deliver products that exceed your expectations—making returns unnecessary.